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Payment, delivery and warranty conditions

Payment upon receipt of the goods

This method does not require prepayment. You pay an order upon receipt of the goods in one of our stores or courier service Nova Poshta.

Address delivery on the territory of Kyiv city and Kyiv region by our courier service

Our Courier delivery of goods is carried out on the territory of Kyiv city and Kyiv region only. Delivery of the goods is carried out on working days from 10:00 to 18:00. Our manager will necessarily agree with you place and time of delivery. At the time of receiving the goods, please check your order and sign the goods invoice.

The cost of delivery of the huge goods is: 1200 UAH - per order (sofas or bed, large cabinets); chairs, tables - 800 UAH per order; additionally paid rise to one floor of one part of the goods (the sofa consists of several parts). Delivery within the Kyiv region is additionally paid - 15 UAH / km.

Address delivery across Ukraine of the "Nova Poshta" courier service in your city

The cost of delivery depends on the weight, dimensions of the goods and the distance of shipment. In the comments to the order, be sure to correct specify your address or # Nova Poshta branch in your city, where it is more convenient for you to pick up the goods. The list (numbering) of branches in Ukraine with addresses and telephone numbers is indicated on this page: https://novaposhta.ua/timetable

Delivery is carried out within 1-5 days (depending on the weight and dimensions of the goods) from the date of transfer of your order to the Nova Poshta courier service. After placing an order, our manager will contact you and dictate the declaration number. On the specified day you will need to come to the Nova Poshta branch with your passport and declaration number, where you will receive your order.
On the day of delivery of the goods to your city, an sms message arrives on your mobile phone, duplicating the № declaration and the address of the Nova Poshta branch.
You have the opportunity to track the cargo by the number of the consignment note: https://novaposhta.ua/tracking
You can calculate the cost of delivery using a calculator on the site of "Nova Poshta": https://novaposhta.ua/delivery

Address delivery across Ukraine by our courier service

Our courier delivery of goods is carried out within Ukraine. The cost of address delivery is calculated according to the distance and weight of the goods. Our manager will calculate the cost of delivery and be sure to contact you to agree on the place and time of delivery. Upon receipt of the goods, please check your order and sign the invoices.

Terms of return of goods that were not in operation

In accordance with the Law of Ukraine "On Protection of Consumer Rights", within 14 days from the date of purchase, you can return the ordered goods and get back their cost. and you can always return or exchange our goods if, for one reason or another, he did not come up with you. Similarly, it is possible to exchange for another size or another model (Article 9 of the Law on Protection of Consumer Rights) According to the Law of Ukraine "On Protection of Consumer Rights", the goods are subject to exchange or return of money, in the absence of visible signs of its wearing, in branded packaging.
In the case of ordering a product with a non-configurable configuration or fabric, the Buyer has no right to cancel the already ordered product, which is an integral part of the Goods accepted by the Buyer (the fabrics are not subject to exchange (return) in accordance with Annex No. 3 to the Resolution of the Cabinet of Ministers of Ukraine of March 19, 1994 Year 172) and is obliged to fully pay its cost.

Warranty conditions 

The guarantee period for household furniture for sitting and lying is set in accordance with GOST 19917-93, and it is 18 (eighteen) months, and for children's furniture and public places furniture - 12 (twelve) months, from the day of receipt of the goods by the Buyer and the act of receipt-transfer goods (invoice for goods).